At Rawdius, accessible from https://rawdius.com, your privacy is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect it.
1. Information
We collect personal information that you provide directly to us when you:
- Place an order
- Fill out a contact form
- Subscribe to our newsletter (if enabled)
- Communicate with us via email or chat
This information may include:
- Full name
- Email address
- Shipping and billing address
- Phone number (optional)
- Order details and purchase history
2. How We Use Your Information
We use the information collected to:
- Fulfill and manage your orders
- Provide customer support
- Respond to your inquiries
- Improve our website and services
- Send transactional or promotional emails (only if you opt-in)
We do not sell or rent your personal information to third parties.
3. Data Storage
All customer data is securely stored through our website’s backend, managed on WordPress using industry-standard encryption and security protocols. Contact form submissions are stored using Flamingo for backup purposes and customer support tracking.
4. Cookies
We use cookies to enhance your experience on our site. These cookies help us:
- Understand how you interact with our site
- Keep track of your cart and preferences
- Improve overall website performance
You can choose to disable cookies via your browser settings, though it may affect site functionality.
5. Third-Party Services
We may use trusted third-party tools such as payment gateways, shipping partners, or analytics tools. These services have their own privacy policies, and we encourage you to read them.
Examples may include:
- Razorpay Stripe for secure transactions
- Google Analytics for understanding site traffic
6. Your Rights
You may request
- Access to your personal data
- Corrections or updates to your data
- Deletion of your data (except required transactional records)
To exercise these rights, contact us at: support@rawdius.com
7. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us at support@rawdius.com