At Rawdius, we prioritize both craftsmanship and customer convenience. Each product is made to order and carefully packed to ensure safe and timely delivery to your doorstep.
Order Processing Time
All orders are handcrafted and typically take 2–4 working days for production from the order date.
In rare cases, the processing time may extend up to 3–5 working days, depending on design complexity or customization requests.
Shipping & Delivery Timeline
Once dispatched, delivery usually takes:
3–7 working days, depending on your PIN code and courier coverage.
Delivery timelines may vary slightly based on location, courier delays, holidays, or unforeseen logistics issues.
Courier & Shipment Details
All orders are shipped through reputed courier services, ensuring reliability and shipment insurance.
You will receive a tracking ID via email or SMS once the order is shipped.
Shipping Charges
We offer free shipping on all prepaid orders above ₹999/-.
For orders below ₹999/-, a nominal shipping fee may be applied and will be visible during checkout.
Combined Shipments
If you order multiple products in one transaction, we will ship them together in a single package once all items are ready.
The delivery date will be based on the latest production-ready item.
Failed Delivery Attempts
If no one is available to receive the delivery, the courier will attempt redelivery or leave a contact note for self-pickup.
You may also be contacted directly by the delivery personnel for scheduling a suitable time.
Delays & Responsibility
While we strive to dispatch all orders on time, Rawdius is not responsible for delays caused by courier companies, weather disruptions, or if the customer is unavailable at the delivery location.
We advise customers to ensure accurate shipping information and be reachable during the estimated delivery window.
Need Help?
For questions about shipping, delivery timelines, or order tracking, please contact:
📧 Email: support@rawdius.com